The Tongue Tie App prepared its Terms and Conditions of use in a simple way, making it clear how its service works.

Attention! By accepting these terms and conditions, the User will be legally bound by the provisions contained in these Terms. If you do not agree with any of the provisions listed here, please do not use the Platform.

What does the Tongue Tie App do?

The Tongue Tie App is a technology company that developed the Platform, which allows its Users, in a simple and quick way, to optimize the lingual frenulum protocol with scores for infants performed on their patients, in addition to being able to store this Data for easy and quick access!

In addition, the Platform also allows the User to perform diagnosis and consolidate guidance through the data entered by the patient in the Platform, enabling conclusions to be made in a simpler and faster way.

How to use the Platform's features?

To access the features made available on the Platform, it is necessary that the User has internet access and perform a previous registration, informing their Identification Data or in an integrated way with Google services, in addition to the payment of a monthly subscription. Do not worry! Your Data will be stored and processed in the terms of our Privacy Policy, in accordance with the current data protection legislation.

The Tongue Tie App may, at the time of registration, as well as during the use of the Platform by the User, request additional information in order to validate or authenticate the User's identity, as well as reserving the right to consult public databases and/or specialized partners to this end, being able to refuse the User's registration or, at any time, suspend its use, if the existence of false or illegal information as well as any other violations of these Terms are discovered.

Monthly plan subscription

To use the Platform's features, the User must subscribe to a monthly Plan provided by the Tongue Tie App. With this Plan, the User will have at their disposal the use of all the features present on the Platform, including, but not limited to storage of patient data, possibility of information management, and optimization of the necessary exams.

The Plan Price will be defined and disclosed by the Tongue Tie App on the Platform, before the User actually contracts and can be readjusted periodically, through prior communication to the User through the contact means made available when registering on the Platform.

When performing the registration of the Plan, the User will have at his disposal a 10 (ten)-day trial period, to test the app. If the User does not manifest the intention of terminating the contract in these 10 days, charges will automatically start after the said date, with the monthly fee being charged.

The User will have 10 (ten) days to exercise his right of repentance and withdrawal, counted from the moment of contracting, and after the respective term, the Tongue Tie App will not be obliged to make any refunds for unused periods.

The granting of the aforementioned trial period does not in any way constitute any obligation of the Tongue Tie App to make the Platform available free of charge after the defined period, with the trial period being merely a bonus by the Tongue Tie App so that the User knows and experiences the functionalities of the Platform, not constituting any acquired rights or any hypothesis of guarantee of maintenance of any free-of-charge Plans.

The User may, when available, use coupons issued by the Tongue Tie App itself or by accredited third parties. Such coupons, provided they are valid, true, and authenticated, may give rise to a discount on the total value of the Plan and must be inserted in the field indicated at the time of contracting the app.

The User is aware that the Tongue Tie App will be able to collect the subscription fee on a monthly basis through the payment method informed when contracting the Plan, and the User should check their credit card limit or bank balance on the billing date.

For all purposes, the monthly billing date of the Plan will be considered as the subsequent day to the final day of the trial period in which the User made the contract.

The Tongue Tie App reserves the right to temporarily suspend the User's access when payment is not verified within 10 (ten) of the official date contracted by the User, due to insufficient balance or other reasons. Within the period of 10 (ten) days of late payment, the Tongue Tie App will attempt to charge the User for 3 (three) times, without charging any interest or additional fees.

The Tongue Tie App reserves the right to temporarily suspend the User's access when payment is not verified within 10 (ten) of the official date contracted by the User, due to insufficient balance or other reasons. Within the period of 10 (ten) days of late payment, the Tongue Tie App will attempt to charge the User for 3 (three) times, without charging any interest or additional fees.

In case the access is suspended, the User will have their right of access reestablished as soon as it is verified that any existing fees have been paid.

The User may cancel the contract at any time, and access will be maintained until the end of the month in which it is canceled. In the event of cancellation of the Plan, the user's account will remain available on the Platform with all information existing on the date of cancellation for a period of 2 (two) years, in case the User comes to reactivate his Plan in the future.

The Tongue Tie App uses payment partners for the operation, therefore, fees on the monthly amount charged may be applicable by the accredited third party, without any link to the Platform, all of which are disclosed and detailed in a clear and explicit manner at the time of contracting our app.

Conditions for using the Platform:

Those interested in using the Tongue Tie App must register on the website, providing their name and email to login, creating a password at the end. The account can also be accessed using Google.

When creating your account, the user agrees to use the Platform in accordance with the following rules:

• The User must be over 18 (eighteen) years old or emancipated, according to the law, to use the Platform. Children under 18 (eighteen) and over 12 (twelve) years old may only use the Platform with the authorization and supervision of their parents or legal guardians.
• The User must provide true and up-to-date information, being responsible for the integrity and veracity of the information inserted in the Platform, being civilly and criminally liable for the effects arising from the irregular use of third-party information or false data.
• The User must keep their data updated on the Platform, enabling the correct communication about relevant activities and information.
• It is strictly prohibited to use images and texts that express, condone, or contain violence or sexual content or violate the rights of third parties, both in terms of image and intellectual property.
• The User must not use the Platform for illicit, deceptive, fraudulent, or illegal or unauthorized purposes.
• The User agrees to communicate the Tongue Tie App in case the password is lost or if they improperly grant their access to third parties. The Tongue Tie App is not responsible for any activity performed on the user's account, if the login has been successfully made using a password by a third party.
• The registration on the Platform is limited to 1 (one) User per Social Security number, being expressly forbidden that the same User has more than one Account.
• The User undertakes not to violate the intellectual property of the Tongue Tie App, respecting all elements of the Platform, and must refrain from sharing or using for unauthorized purposes any trademarks, data, images, or information provided by the Tongue Tie App on the Platform.
• The User undertakes not to access programming areas of the Platform, its database, source codes, or any other data set available in these environments, as well as not to perform or allow reverse engineering, nor to translate, decompile, copy, modify, reproduce , rent, sublicense, publish, disclose, transmit, loan, distribute, or otherwise inappropriately dispose of the Platform's features.

The User who breaches any of the listed rules will be subject to suspension or cancellation of their account, with the Tongue Tie App not being liable for any alleged damages or losses. In the event of an account cancellation, Tongue Tie App will keep the subscription charge active until the end of the contracted month, ending any subsequent charges after this period.

Liability Limitations in the Operation of the Platform:

The Tongue Tie App will demonstrate the efforts necessary for the correct availability of the Platform to its Users without any errors or limitations. However, eventually, there may be some temporary unavailability due to necessary maintenance or even caused by reason of force majeure, such as natural disasters, failures in communication systems and Internet access, invasive cyber-attacks, or any third-party facts that escape the sphere of surveillance and responsibility of the Tongue Tie App.

If any of these events occur, the Tongue Tie App will take all necessary steps to reestablish access to the Platform as soon as possible, within the technical limitations to which it is subject.

The Tongue Tie App will also not be responsible for:

• Problems in the User's access devices or internet connection, or even by acts of malicious third parties such as hackers that may in any way damage any of the User's devices or systems and / or limit their use or access to the Platform..
• Unauthorized access to the User's account, with the user being responsible for keeping their access data in a safe place.
• Due to the commercial profitability of the Platform or its suitability for a specific type of business developed by the User, only the user is responsible for all decisions made based on the functionality whether developed by the Platform or not.
• Due to the veracity and judgment of the values ​​of the data entered by the User on the Platform, only the User is obliged to insert data that respect the provisions of these Terms and the Privacy Policy, without prejudice to the possibility of the Tongue Tie App taking the appropriate actions in order to stop the misuse of said data.
• For any medical procedures, conducts, reports, conclusions, or health-related procedures carried out by any Users or health professionals who have access to the Platform's reports and data, especially as it is an intermediary in carrying out the lingual frenulum protocol with scores for infants, being unable to answer for acts of third parties, intentional or guilty, under any circumstances

It is also the exclusive obligation of the User to check any external links that may be made available on the Platform, and must carefully read the Privacy Policy and Terms of Use of the accessed link.

The User is aware that they will not be able to claim financial compensations or repair damages to the Tongue Tie App in case the Platform remains offline, regardless of the motivation or due to actions by third parties that impair the functioning of the Platform or cause damage to the devices used by the User.

The Tongue Tie App will only be obliged to provide access records or personal information, including the access IP, on its platform, through a court order or request from a competent police or administrative authority, pursuant to the Marco Civil da Internet (Brazilian Civil Rights Framework for the Internet - Law 12.965 / 2014), not answering to any private requests.

Final dispositions:

All registered users agree to receive, via email, relevant information about the Platform.

The terms and conditions may be updated and changed without prior notice, but the user will be informed when changes to the established rules are made. Any tolerance on the rules of the term will be considered mere liberality and will not be interpreted as novation, invocable precedent, waiver of rights, tacit change of contractual terms, acquired right, or contractual change.

The violation of any clause established in the term may result in the suspension of access or, depending on the severity, it will result in the immediate exclusion of the registered user, an administrative measure used by the Tongue Tie App to prevent the violation of their rights or the rights of third parties, without prejudice to legal liability for any damages found to the Tongue Tie App or third parties.

The User declares and accepts that they will be the only civil and criminal responsible to guarantee the strict compliance of all their acts to the country’s legislation, including compliance with city and state laws.

The user declares that they have read and agreed with all the terms and conditions presented above.

In case of any problems that cannot be resolved in a friendly manner, which the Tongue Tie App hopes will not occur, the parties elect the jurisdiction of the city of São Paulo, State of São Paulo, Brazil, as the competent authority to resolve any doubts arising from the Term, expressly renouncing any other courts, however privileged it may be.